Christopher Smith
Writing Portfolio
About Me
My name is Chris Smith, I live in the San Francisco Bay Area. I've been in the technical publications field for over 15 years.
In Fall 2020 I completed the Technical Communications certificate program at UC Santa Cruz. I'm trying to build my skill set and would like to become a technical writer.
In my spare time I like to travel, go biking and hang out with friends and family.
Writing Samples
Modular Documentation
End-user software documentation consisting of tasks, reference, and concept topics. The user is provided several user tasks for editing and organizing PDF files. Concept and reference topics are provided as supplemental information so that the user has a better understanding of the editing features and how best to use them.
Quick Start Guide
The document's concept was to redesign the user documentation for the Apple iPhone X so that older users can easily access basic features on their iPhone and have a better user experience. This document is most useful when printed. Numbered steps are brief, the font size increased for better visibility, and larger illustrated icons and images help introduce basic features.
Online Help
This online help was an excerpt of an information architecture project focusing on the source code and editing software program Notepad++. The user is provided several tasks for adding HTML elements, testing, and publishing a simple webpage. The project was created using the Authoring tool HelpNDoc.
Procedure Instructions
The procedure's scope was to provide a new production specialist information to prepare English source XML files for translation and confirm they follow all processes correctly. The documentation introduces new concepts and explains how to access specific project management tools such as SDL Tridion Docs and JIRA.